From the first day we have wanted to provide all the kinds of services that distinguish a four star hotel but with a cozy atmosphere and also combined with a magnificient view of the surroundings. We want to give unique experiences in order that our guests desire to come back in a future opportunity.

Integrity: We are honest, we honour our commitment and treat everyone in a fair way. We always behave with coherence respecting both the community where we work and our guests.

Excellence: We choose permanent self improvement in all we do. We make an effort in the constant search of quality to exceed the guests’ expectations.

With our guests:
We guide all our actions to a complete needs satisfaction of our guests looking surpass their expectations because we know they are the key to our success.

With the tourist agencies:
We look for the fulfillment of both, the tourist agencies’ and our objectives in an efficient way to develop lasting and benefical relationships, which as an ultimate result, will contribute to the satisfaction of the guests’ needs and to make their experience enchanting.

With the inhabitants of El Calafate:
We think that all together, we can develop a place fully oriented to tourism that benefits all the residents and visitors, wich is why the Inn is a tendency to work together with the community and, thus, we achieve a socially legitimated performance that gives back to the community all that this gives us to be able to grow.